Top 3 Questions to Ask Your Shredding Service Provider

When you’re dealing with a shredding services provider, there are a few questions you should be asking to make sure they are capable of handling your needs:

• Can their equipment meet your needs?
  This is key. Find out how many shred trucks they have, their capacity at their location, and more. This will provide insight into whether they are adept enough to address your needs.
• Are they NAID certified?
  A paper shredding company should have NAID certification if they are serious about being one of the best in the industry. Companies that have NAID certification care about their reputation and the services they provide their customers.
• Do their services include on-site shredding and other data destruction methods?
  Companies have a ton of destruction methods they should be able to use, including hard drive destruction to ensure all data can be destroyed in the correct manner.

While these are the top 3 questions you should be concerned about, there are additional questions you can ask to ensure you select the right company to work with. You may be concerned about their location and whether they are local, or you may be wondering about their training services or ability to work with your risk management team. You may also want to ask if you will have a dedicated team member handling the details of your business.

NAID Certification

A data destruction company should have NAID certification. This is the gold standard in the industry. Although voluntary, document destruction companies who take the time to go through this process prove to their customers that they mean business. During this certification, document destruction companies go through operational and facility security assessments, information destruction processed, employee hiring practices, and insurance liability coverage. Any company that is NAID certified means you are in good hands and your data is safe.

Certificates of Destruction

Your shredding services provider should be able to give you a certificate of destruction that is proof that your data and documents have been securely destroyed without being compromised. For companies that are skeptical, secure mobile shredding services allows them to see first-hand what is going on as the documents are being shredded. Relying on an over-the-counter shredder for your business is not a good idea.

Shred America

There are many different types of shredders on the market, but working with a document destruction and mobile shredding provider helps keep you in compliance, and ensures your entire business is protected. Working with a team like Shred America will help you understand the intricacies involved in keeping your sensitive information safe.

As you’re asking questions while interviewing shredding companies, keep your needs at the forefront to make a fair assessment. The company should be able to provide insight on the types of services that will meet your needs and help position you for expansion.

For more information on Shred America and our document destruction services, contact a member of our team for an evaluation to get you started today!